A note goes to the studio
Hello from the studio.
Choose the reason first and include the context that helps Yifeng answer. Messages are read by the maker—never routed to an outsourced support desk.
Helpful context
One thoughtful route, with the right details.
- Choosing a piece: link the exact piece and say what you are unsure about.
- Existing order: include the order number and latest tracking scan.
- Repair or damage: email clear photos of the piece, loose parts, and packaging.
- Press: share outlet, deadline, requested topic, and asset needs.
Read by YifengReplies usually arrive within 48 hours. Studio timezone: UTC+8.
Need to attach photographs? Email hello@alaluck.com directly.