Shipping & tracking · New Zealand

From my worktable to your hands.

Tracked delivery to New Zealand, with prices and checkout in NZD. Here’s when your piece leaves the studio and what to expect along the way.

Making, dispatch and delivery to New Zealand

In-stock pieces: inspected and prepared for dispatch in 2–4 business days.

Approved remakes: made and finished-piece photos emailed within 3 calendar days of payment. Shipping follows your photo approval; approval time and delivery time are additional.

The current tracked service is labelled “10–20 Days” at checkout. Transit begins after dispatch. This is an estimate; customs and carrier delays may extend the journey.

Shipping cost and destination

Tracked shipping is US$15.90, converted to NZD at checkout. Orders of US$150 or more qualify for free tracked shipping; the threshold is converted to NZD too. Enter your delivery address to see the exact charge before payment.

Customs, duties, and international delivery

This is an international delivery. Any tax or duty collected at checkout appears in the order total. Unless checkout expressly includes import charges, GST, customs duties or carrier handling fees may be payable on arrival. Check the complete total and any import charges before ordering.

Delayed, stalled, or marked delivered

A quiet scan can happen during international handoffs or customs. If tracking remains still beyond the normal carrier interval—or says delivered but the parcel is missing—check the delivery location and carrier proof, then contact the studio with the order number and latest scan.

Already ordered?

Track your parcel with the order number.

The tracking page opens the carrier route connected to your order. No email field is required.

Track your order

The journey

Four careful handoffs

I check your piece, wrap it carefully, and send it with tracking for the journey ahead.

A real à la luck final inspection and preparation momentFinal inspection

The ritual

A quiet final check before the piece is wrapped and packed.

A real à la luck parcel being packed in protective layersProtected for travel

The packing

Thoughtful layers protect the exact piece and make its arrival feel personal.

A real à la luck parcel prepared for tracked transitTracked transit

The crossing

The dispatch message carries the tracking route while customs timing varies by destination.

A real à la luck parcel ready to be openedYour first moment

The arrival

A parcel designed to be opened slowly, not simply emptied.

Returns & DamageChoose the right route for a change of mind, arrival issue, or later problem.Open the guide → Need a human check?Yifeng reads every studio message personally.Contact the studio → Shipping PolicyRead the underlying legal terms and responsibilities.Read policy →